Seit 40 Jahren ein offenes Ohr
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title =>protected'Seit 40 Jahren ein offenes Ohr' (30 chars)
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teaser =>protected'Telefonseelsorge Salzburg feiert Jubiläum
' (50 chars)
bodytext =>protected'SALZBURG (eds-6.11.2018) / Die Telefonseelsorge Salzburg feiert dieses Jahr
ihr 40-Jahr-Jubiläum. Leiter Gerhard Darmann (58) zog beim Pressegespr&
auml;ch Dienstagvormittag positive Bilanz: Mehr als 444.000 Gespräche w
urden in den vergangenen vier Jahrzehnten geführt. Etwa 450 ehrenamtlic
hen MitarbeiterInnen waren in dieser Zeit im Dienst der Telefonseelsorge.&nb
sp;
<h3>Ehrenamtliche Mitarbeiter „Herz der Telefonseelsorge“</
h3>
Seit der Gründung des telefonischen Notdienstes habe sich einiges
getan, sagt Darmann. Die Installierung von Regionalstellen im Pinzgau und im
Lungau, der Aufbau der kids-line sowie die Entwicklung einer Mail- und Chat
beratung als Reaktion auf veränderte Kommunikations-gewohnheiten nennt
der Telefonseelsorge-Leiter als wesentliche Meilensteine. Seit der ersten St
unde ist der Notdienst bei Tag und Nacht erreichbar; möglich sei dieses
Angebot nur aufgrund der ehrenamtlichen MitarbeiterInnen, erklärt Darm
ann und betont: „Die ehrenamtlich tätigen Frauen und Männer
sind das Herz der Telefonseelsorge.“
<h3>Psychische Erkrankungen werd
en offen angesprochen</h3>
Thematisch sieht Darmann Einsamkeit und allgemei
ne seelische Nöte als häufigste Gründe von Menschen, die bei
der Telefonseelsorge Rat suchen: „Das hat sich über die Jahre kau
m gewandelt – trotz der veränderten Kommunikationsmöglichkei
ten.“ Eine Veränderung ortet der Telefonseelsorge-Leiter im Umgan
g der AnruferInnen mit seelischen Erkrankungen: „Die werden offener an
gesprochen als früher. Mit aller Vorsicht kann man hier von einem Teile
rfolg in der Entstigmatisierung von psychischen Erkrankungen sprechen: Die S
cham und Scheu, auch über psychische Probleme zu reden, sind geringer g
eworden.“
<h3>„Für andere da sein“</h3>
Trauer und
Beziehungsprobleme seien weitere Themenfelder, die die AnruferInnen bei der
Telefonseelsorge besch&a...' (3866 chars)
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SALZBURG (eds-6.11.2018) / Die Telefonseelsorge Salzburg feiert dieses Jahr ihr 40-Jahr-Jubiläum. Leiter Gerhard Darmann (58) zog beim Pressegespräch Dienstagvormittag positive Bilanz: Mehr als 444.000 Gespräche wurden in den vergangenen vier Jahrzehnten geführt. Etwa 450 ehrenamtlichen MitarbeiterInnen waren in dieser Zeit im Dienst der Telefonseelsorge.
Ehrenamtliche Mitarbeiter „Herz der Telefonseelsorge“
Seit der Gründung des telefonischen Notdienstes habe sich einiges getan, sagt Darmann. Die Installierung von Regionalstellen im Pinzgau und im Lungau, der Aufbau der kids-line sowie die Entwicklung einer Mail- und Chatberatung als Reaktion auf veränderte Kommunikations-gewohnheiten nennt der Telefonseelsorge-Leiter als wesentliche Meilensteine. Seit der ersten Stunde ist der Notdienst bei Tag und Nacht erreichbar; möglich sei dieses Angebot nur aufgrund der ehrenamtlichen MitarbeiterInnen, erklärt Darmann und betont: „Die ehrenamtlich tätigen Frauen und Männer sind das Herz der Telefonseelsorge.“
Psychische Erkrankungen werden offen angesprochen
Thematisch sieht Darmann Einsamkeit und allgemeine seelische Nöte als häufigste Gründe von Menschen, die bei der Telefonseelsorge Rat suchen: „Das hat sich über die Jahre kaum gewandelt – trotz der veränderten Kommunikationsmöglichkeiten.“ Eine Veränderung ortet der Telefonseelsorge-Leiter im Umgang der AnruferInnen mit seelischen Erkrankungen: „Die werden offener angesprochen als früher. Mit aller Vorsicht kann man hier von einem Teilerfolg in der Entstigmatisierung von psychischen Erkrankungen sprechen: Die Scham und Scheu, auch über psychische Probleme zu reden, sind geringer geworden.“
„Für andere da sein“
Trauer und Beziehungsprobleme seien weitere Themenfelder, die die AnruferInnen bei der Telefonseelsorge beschäftigten, erzählt Gudrun Köck (53). Sie ist diplomierte Lebens- und Sozialberaterin und hauptamtliche Mitarbeiterin der Telefonseelsorge Salzburg. Die Mondseerin unterstützt ehrenamtliche MitarbeiterInnen bei Fragen oder nach schwierigen Gesprächen am Telefon. Ihre Motivation bei der Telefonseelsorge mitzuarbeiten: „Gemeinsam mit den ehrenamtlichen Mitarbeitern verfolgen wir ein Ziel: Für andere in schwierigen Lebenslagen da zu sein.“
Mit den Erfahrungen aus den vergangenen 40 Jahren und neuen Formaten wie der Mail- und Chatberatung geht das Team gut aufgestellt ins neue Jahrzehnt, so Darmann. „Das Gespräch, das Zuhören und Einfühlen wird auch weiterhin eine wichtige Rolle spielen.“
Die Telefonseelsorge Salzburg ist ein telefonischer Notruf der katholischen und evangelischen Kirche. Gegründet am 6. November 1978, feiert sie heuer ihr 40-jähriges Bestehen. Seit 1998 gibt es neben der Zentrale in Salzburg auch Außenstellen in Zell am See und in Tamsweg, alle erreichbar unter der Notrufnummer 142. In den vergangenen 40 Jahren hat das Team rund um Leiter Gerhard Darmann insgesamt 350.000 Stunden telefoniert und mehr als 440.000 Gespräche entgegengenommen. Seit 2012 bzw. 2016 ergänzen Mail- und Chatberatung das Hilfsangebot der Telefonseelsorge. Mehr Informationen: www.telefonseelsorge.at
Kinder und Jugendliche können seit 1999 bei den MitarbeiterInnen der kids-line anrufen: 0800 234 123. Seit 2017 wird auch ein kids-line Chat angeboten. <link http: www.kids-line.at>www.kids-line.at
Infomaterial, Statistik und Meilensteine der Salzburger Telefonseelsorge finden Sie <link file:112565>hier.
Foto: Gudrun Köck und Gerhard Darmann haben für AnruferInnen ein offenes Ohr / Foto: Erzdiözese Salzburg
